I do customer satisfaction surveys for them
Thinking overall about the service you receive from Lloyds TSB, would you describe it as:
Excellent?
Very Good?
Good?
Fair?
Poor?

and I bank with the bastards
( Bud Muhnquai [ :(: ], Fri 10 Jan 2003, 17:01, archived)

About 5 below 'Poor'
"Okay we're going to take forever to process cheques etc. insuring you always go overdrawn and we charge you within a minute. 6 days to process a cheque and 2 minutes to charge you for it.Don't phone us to conplain or ask for compassion- we can't help as we're drones in a call centre."
Cunts, cunts, cunts etc....
( Your Mum, Fri 10 Jan 2003, 17:12, archived)