amazon say(via email to UK journalist who then forwarded to us)
'We can confirm that there was a price discrepancy on the site for HP iPAQ
Pocket PCs this morning. Despite our best efforts, with the millions of
items available on our website, unfortunately pricing errors can occur.
'In keeping with our Conditions of use and our Pricing and Availability
Policy, we will be cancelling orders made for the HP iPAQ Pocket PCs at the
incorrect price this morning. In our Pricing and Availability Policy, we
state that where an item's correct price is higher than our stated price,
we contact the customer before dispatching. Accordingly, customers will be
contacted and offered the opportunity either to cancel their order or to
place new orders for the item at the correct price. As the Conditions of
Use clearly state, there is no contract between Amazon.co.uk and the
customer for an item until Amazon.co.uk accepts the customer order by
e-mail confirming that it has dispatched the item. Until that time,
Amazon.co.uk is within its rights to not accept any customer order.
'No customer credit card has been charged for orders made this morning at
the incorrect price, as we do not charge a customer's credit card until the
order has entered the dispatch process.'
Translation: 'We're not giving away loads of stuff. Fuck off.'
('We can confirm that there was a price discrepancy on the site for HP iPAQ
Pocket PCs this morning. Despite our best efforts, with the millions of
items available on our website, unfortunately pricing errors can occur.
'In keeping with our Conditions of use and our Pricing and Availability
Policy, we will be cancelling orders made for the HP iPAQ Pocket PCs at the
incorrect price this morning. In our Pricing and Availability Policy, we
state that where an item's correct price is higher than our stated price,
we contact the customer before dispatching. Accordingly, customers will be
contacted and offered the opportunity either to cancel their order or to
place new orders for the item at the correct price. As the Conditions of
Use clearly state, there is no contract between Amazon.co.uk and the
customer for an item until Amazon.co.uk accepts the customer order by
e-mail confirming that it has dispatched the item. Until that time,
Amazon.co.uk is within its rights to not accept any customer order.
'No customer credit card has been charged for orders made this morning at
the incorrect price, as we do not charge a customer's credit card until the
order has entered the dispatch process.'
Translation: 'We're not giving away loads of stuff. Fuck off.'
rob,
Wed 19 Mar 2003, 14:49,
archived)
7 in two hours?it'll be a piece of piss.
I'm not eating the skin
(I'm not eating the skin
mnb098mnb used to be here,
Wed 19 Mar 2003, 14:55,
archived)
Like AmazonI'm making up the rules as I go... ;)
( mnb098mnb used to be here,
Wed 19 Mar 2003, 14:58,
archived)
ahh, so changing the lawi don't see no mention of no lemon peeler...
( new_matt,
Wed 19 Mar 2003, 14:58,
archived)
that's no suprise theni tried to buy a DELL server for £1 once (off the website) and got the same response - strangely enough...
( ablufia v0.43 - have your face drawn,
Wed 19 Mar 2003, 14:51,
archived)
With no breaststhey cut them off, so they could use their bows better.
*FACT*
(*FACT*
thirdman Ia! Ia! R'lyeh Cthulhu ftagn! Ia! Ia! Mglui nafl,
Wed 19 Mar 2003, 15:20,
archived)
Allegedlyit was only the right one... They kept the other one.
(,
Wed 19 Mar 2003, 15:38,
archived)
Usually only oneAs they didn't shoot with both hands - ooh-err!
(
The_Intriguing_Mr_P,
Wed 19 Mar 2003, 15:40,
archived)
Amazon is a river and a forest!Its actually a big con... Amazon is in fact a giant slave company enslaving various jungle tribes and making them make cheap things to sell to us at rediculous profit... Need proof: I bought a Computer off them and it was made out of Jungle wood! CHEAP BAST...ARDS!
(,
Wed 19 Mar 2003, 19:39,
archived)
What? What?So we're getting our cheap iPAQs then? YAY!!!!!!!!!!!!!!
( Baz Fuck off,
Wed 19 Mar 2003, 14:53,
archived)
did you read that at all?no we are not. they are cnuts.
(
Darkedge,
Wed 19 Mar 2003, 15:09,
archived)
Cool! I can't wait till I get mine!Just wish I'd ordered more!!!
( Baz Fuck off,
Wed 19 Mar 2003, 15:16,
archived)
But where's that on their website?Huh? Not in their
"conditions of use"
Google doesn't know
I can find their returns policy and they've got books on their pricing policy www.amazon.co.uk/exec/obidos/ASIN/1852523336/026-7918232-9891633.
I don't know!
("conditions of use"
Google doesn't know
I can find their returns policy and they've got books on their pricing policy www.amazon.co.uk/exec/obidos/ASIN/1852523336/026-7918232-9891633.
I don't know!
butchbint,
Wed 19 Mar 2003, 15:05,
archived)
I'm not doubting the veracity of what Amazon have saidI just don't understand why I can't find this information on their website. (They could have least chucked it up on the site as soon as the thing kicked off!)
edit: we force people to read our T&C on our site as some EU directive said publishers should... let's see if I can find anythnig about that
(edit: we force people to read our T&C on our site as some EU directive said publishers should... let's see if I can find anythnig about that
butchbint,
Wed 19 Mar 2003, 15:14,
archived)
I know what you meanI've trawled their site and found nothing pertaining to these stated Terms and Conditions... granted I read some years ago when I first ordered from them... but there's no copy I can find now.
( armaitus Sheep Casings!,
Wed 19 Mar 2003, 15:20,
archived)
theysometimes appear at the end of the ordering process.
( ablufia v0.43 - have your face drawn,
Wed 19 Mar 2003, 15:22,
archived)
The question isdo you have the money to challenge Amazon in court?
I don't, that's why I was trying to buy a diddy 'puter for ten quid.
(I don't, that's why I was trying to buy a diddy 'puter for ten quid.
Ijon Tichy,
Wed 19 Mar 2003, 15:10,
archived)
i oncebought a bottom live video boxset for 5 quid at wh smiths....they argued it was mispriced, shud have been 29,99 or wotever, i argued that its your fault, sell it me for a fiver...and eventually they did...amazon should honour it the bastards
(
slight wiff of cabbage,
Wed 19 Mar 2003, 15:38,
archived)
I definatly don't think you'll get owtdon't think you'll get owt
this is an article written after when argos made a similar
mistake
(,
Wed 19 Mar 2003, 15:50,
archived)
this is an article written after when argos made a similar
mistake
What about the...The Consumer Protection Act of 1987 makes it a criminal offence to give consumers a misleading price indication.
...bit
They are a bunch of Mo'Fo's
(,
Mon 24 Mar 2003, 18:11,
archived)
...bit
They are a bunch of Mo'Fo's
"truth lowly under dog loses again"Very poetic. Fortune cookie?
(,
Wed 19 Mar 2003, 22:22,
archived)
For the FOURTH timeit doesn't have to be in their terms and conditions! The law says that they do not have to honour prices that are obviously a mistake! It's fucking statutory! Alright?
One more uninformed comment on this and I'm out of here
(One more uninformed comment on this and I'm out of here
bob dinosaur,
Wed 19 Mar 2003, 15:38,
archived)
It would be...if it was a price label in a real shop, but I believe that this is not the case in an electronic virtual shop thing on the interweb
(
F5 F5 F5 Can't be arsed.,
Wed 19 Mar 2003, 16:55,
archived)
Not even then. This is what "Publishing Law" has to say:"Does a bookshop make an offer when it displays a book in the window at a certain price? Suppose the price label is out of date: can a customer 'accept' the offer and claim there is a binding contract at the old price? No - because shops in those circumstances are not making binding offers, but merely offers to come in and enter negotiations - what the law calls 'offers to treat'. So if our canny customer takes the book to the till and offers the old price, it is then open to the bookseller to reject that offer and instead make a counter-offer to sell it at the correct price."
Publishing Law, Hugh Jones and Christopher Benson, Routledge 2002
(Publishing Law, Hugh Jones and Christopher Benson, Routledge 2002
ALargeElk,
Thu 20 Mar 2003, 10:57,
archived)
ContractIf they had taken the money from the customers ordering then that constitutes a formal contract and Amazon must honour it.
Because they hadn't taken the money...
Well that's how I see it, I think the Argos situation was different as cash was taken from credit cards and so the contract was binding.
(,
Wed 19 Mar 2003, 17:10,
archived)
Because they hadn't taken the money...
Well that's how I see it, I think the Argos situation was different as cash was taken from credit cards and so the contract was binding.
Amazons cock upSURPRISE SURPRISE, MAYBE ONE OF THEIR PARTNERS CAN SUPPLY SAID COMPUTERS AT THE ADVERTISED PRICE? OR ARE YOU UP THE AMAZON WITHOUT A PADDLE?
(,
Wed 19 Mar 2003, 15:39,
archived)
Woo YayMy First message.....is this supposed to be a momentus occassion? Am I supposed to post something fun for all the world to be amused at? I got nothing to say, im bored, tired, annoyed and just want to win a large sum of money and be sorted for the rest of my life!
oh now I have something to say...
"Money doesn't buy hapiness"
What are your opinions on the above?
Personally i think yes, you need money to be truly happy, cos what the fuck can you do without money, you can have sex (unprotected cos condoms/pills cost money) you can knock cocunuts down from the veiney palm tree of love. (but its not the same) Also you really can't live without money, inless your living in a tribe in the Amazon rainforests or something, but still then, someone like me or you isn't going to be happy doing that.
My bet is it was some rich prick who wanted to keep his social class high and mighty.
(,
Wed 19 Mar 2003, 16:02,
archived)
oh now I have something to say...
"Money doesn't buy hapiness"
What are your opinions on the above?
Personally i think yes, you need money to be truly happy, cos what the fuck can you do without money, you can have sex (unprotected cos condoms/pills cost money) you can knock cocunuts down from the veiney palm tree of love. (but its not the same) Also you really can't live without money, inless your living in a tribe in the Amazon rainforests or something, but still then, someone like me or you isn't going to be happy doing that.
My bet is it was some rich prick who wanted to keep his social class high and mighty.
KnackersI bet if you where living in an Amazon Tribe they still wouldn't sell you a hand held computer for only £7.
(,
Wed 19 Mar 2003, 16:33,
archived)
LoinclothAh, but if you were living in an Amazon Tribe you'd not be too worried about scheduling meetings and storing peoples e-mail and postal addresses now would you.
And besides, where do you keep your life's savings of 7 British pounds when you wear a Loincloth? (that's a rhetorical question!!!)
(And besides, where do you keep your life's savings of 7 British pounds when you wear a Loincloth? (that's a rhetorical question!!!)
giraffen,
Wed 19 Mar 2003, 18:04,
archived)
personally....i think your a bit hatstand
(
lo, the OTHER greebo warrior,
Wed 19 Mar 2003, 23:10,
archived)
Price matching...Why not...
when this happens again, and it will, find some stupid website that will pice match a product...they simply look at the site (see it's price and availability) and Bingo!! legit cheap stuff!!!
Or mayeb they'd make up some legal mumbo jumbo to fleece us again!!!
(,
Wed 19 Mar 2003, 16:58,
archived)
when this happens again, and it will, find some stupid website that will pice match a product...they simply look at the site (see it's price and availability) and Bingo!! legit cheap stuff!!!
Or mayeb they'd make up some legal mumbo jumbo to fleece us again!!!
Sorry but...Amazon have covered their arses...
tinyurl.com/7s0c
(tinyurl.com/7s0c
F5 F5 F5 Can't be arsed.,
Wed 19 Mar 2003, 17:03,
archived)
Who'd want to bang Amazons arse?!Oh great a big sweaty multinational online company thing with lots of money.. i prefer the term- tough bastards.
So they've covered there arses?! They could take everyone out in all likelyhood, and seeings as they've made a pretty pisspoor job of a statement then id be inclined to argue, but the last time i argued with Amazon.. they took away my wife and kids sniff sniff
(,
Thu 20 Mar 2003, 22:07,
archived)
So they've covered there arses?! They could take everyone out in all likelyhood, and seeings as they've made a pretty pisspoor job of a statement then id be inclined to argue, but the last time i argued with Amazon.. they took away my wife and kids sniff sniff
** Amazon Fucks you over (the consumer) yet again!!!So as usual Amazon say the buyer doesnt have a contract until the goods have dispatched..
Hmmm then what the fuck are they talking about when they confirm the order?
(see below)
Your right to cancel:
At Amazon.co.uk we want you to be delighted every time you shop with us. That's why we offer you a "No Quibbles" Returns Policy to return items to us up to 30 days after delivery--learn more about our Returns Policy at:
www.amazon.co.uk/returns-policy/
Further, under the United Kingdom's Distance Selling Regulations,
******* you have the right to cancel the contract for the purchase of any of these items ******* within 7 days of delivery.
### That means I have a contract upto and including 7 days after i have recieved the goods for me to cancel that contract and return the goods I have purchased ####
**** This applies to all of our products. ***
However, we regret that we cannot accept cancellations of contracts for the purchase of video, DVD, audio, video games and software products where the item has been unsealed.
**** To cancel this contract *****
please fill out the back of the delivery slip that accompanies your items, giving the reason for the return as "Contract cancellation". Please package the relevant item securely and send it to us with the delivery slip so that we receive it within 7 working days of the date that the item was delivered to you. The return address is:
So if this isnt a contract then I dont know what the fuck is nowerdays!!!!
Amazon ante up you miserable fucks!!!!
yet again when the shit hits the fan they hide behind their T&C's quoting capter and verse!!
(and they have made a load of pricing errors in the past - just search on google - and you could say they are guilty of a bait-and-switch tactics - after all if you signed up/gave your details etc.. they now have your details on their system whcih they could probably sell onwards and then you get shit loads of spam through the post or on your email..))
This is not the first time this has happened - you'd think they would have learned and sorted it out.. but NOoooooo... !!!
It's not as if I bought 50+ of the product - I just bought 1 of each.. for me and my partner..
Amazon should honour the smaller purchases but disgard the bulk purchases..
(,
Sat 22 Mar 2003, 10:48,
archived)
Hmmm then what the fuck are they talking about when they confirm the order?
(see below)
Your right to cancel:
At Amazon.co.uk we want you to be delighted every time you shop with us. That's why we offer you a "No Quibbles" Returns Policy to return items to us up to 30 days after delivery--learn more about our Returns Policy at:
www.amazon.co.uk/returns-policy/
Further, under the United Kingdom's Distance Selling Regulations,
******* you have the right to cancel the contract for the purchase of any of these items ******* within 7 days of delivery.
### That means I have a contract upto and including 7 days after i have recieved the goods for me to cancel that contract and return the goods I have purchased ####
**** This applies to all of our products. ***
However, we regret that we cannot accept cancellations of contracts for the purchase of video, DVD, audio, video games and software products where the item has been unsealed.
**** To cancel this contract *****
please fill out the back of the delivery slip that accompanies your items, giving the reason for the return as "Contract cancellation". Please package the relevant item securely and send it to us with the delivery slip so that we receive it within 7 working days of the date that the item was delivered to you. The return address is:
So if this isnt a contract then I dont know what the fuck is nowerdays!!!!
Amazon ante up you miserable fucks!!!!
yet again when the shit hits the fan they hide behind their T&C's quoting capter and verse!!
(and they have made a load of pricing errors in the past - just search on google - and you could say they are guilty of a bait-and-switch tactics - after all if you signed up/gave your details etc.. they now have your details on their system whcih they could probably sell onwards and then you get shit loads of spam through the post or on your email..))
This is not the first time this has happened - you'd think they would have learned and sorted it out.. but NOoooooo... !!!
It's not as if I bought 50+ of the product - I just bought 1 of each.. for me and my partner..
Amazon should honour the smaller purchases but disgard the bulk purchases..
AmazonAs far as I know, legally
1. Amazon made an offer at a price
2. The offer was accepted and an order placed
3. Amazon accepted the order.
Anyone who has any proof of Amazon accepting the order (i.e. an email or printscreen) probably has a very good legal case. Maybe all of you should form a "group action" and take them on
(,
Sun 23 Mar 2003, 11:55,
archived)
1. Amazon made an offer at a price
2. The offer was accepted and an order placed
3. Amazon accepted the order.
Anyone who has any proof of Amazon accepting the order (i.e. an email or printscreen) probably has a very good legal case. Maybe all of you should form a "group action" and take them on
ooh! this thread is linked off the bloghello blog-readers! sorry you couldn't get your ipaqs (but let's be honest, you didn't really think you would, did you?) have a flower instead:
(
spacefish bong!,
Wed 26 Mar 2003, 3:40,
archived)