b3ta.com qotw
You are not logged in. Login or Signup
Home » Question of the Week » Call Centres » Post 514229 | Search
This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
Pages: Latest, 18, 17, 16, 15, 14, ... 1

« Go Back

Ooh, i forgot about when....
....i was working for a small company that was constantly plagued by cold callers offering advertising or an entry in the 10 millionth internet business directory being set up that month.

As i said, it was a small company (we did tree work and landscaping if you're interested) and everyone in the office was expected to answer incoming calls.

There were 2 company directors, both miserable fuckers, one who was usually asked for by name, and at first, not knowing any better i would dutifully forward sales calls onto him in the office next door.

Soon he got pissed off with this and asked me to screen the calls better as 'cold callers are a bunch of cunts who i don't want to waste my fucking time on and you can tell them that!'

So I did. On more than one occasion. Usual conversation would be along the lines of:

Ring! Ring!

Me: good morning/afternoon, *insert company name*
Caller: Hi, could I speak to Mr xxxx please?
Me: could I ask what your call is about?
Caller: well, i'd prefer to discuss that with Mr xxxx
Me: are you selling something? Cos if you are he won't want to speak to you.
Caller: oh well, i'm sure he would, i have a very special deal for him
Me: no. He wouldn't.
Caller: why? This is a great offer i have for him!
Me: no, srsly, he won't.
Caller: why?
Me: cos he thinks cold callers are all cunts who he doesn't waste his fucking time on. Those are his words, he told me to tell you that.
Caller:.........

*click* *brrrrrrrr*
(, Fri 4 Sep 2009, 15:46, Reply)

« Go Back

Pages: Latest, 18, 17, 16, 15, 14, ... 1