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This is a question Clients Are Stupid

I once had to train a client on how to use their new website. I said, "point the mouse at that button." They looked at me with a quizzical expression, picked up the mouse and held it to the screen. Can you beat this bit of client stupidity?

(, Sun 28 Dec 2003, 22:47)
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Once did a spell of telephone support for BT Openworld
I was trying to check this blokes dialup settings and asked him to click on "My Computer". After a rather long pause the bloke asks me why he would want to click on my computer.
Another BTOW customer rang to enquire why we hadnt cancelled her account. I asked her how she had cancelled, apparently she thought that simply unplugging her modem from the phone socket would suffice.
(, Thu 1 Jan 2004, 20:48, closed)

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