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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Working in Somerfields has to be a high circle of hell
Throughout my two years of work there I was always patronised for being younger. People take one look at you when you are 16 and assume you are the missing link in human evolution. One time I was quite happily doing my job (stacking shelves), and a posh, middle aged woman that the Cotswolds are littered with comes up to me.

"Excuse me," she says, speaking extremely slowly and loudly so mongoloids like me can understand; "Do you have any cru-tons?"

I pause. Not a very common request, even in the Cotswolds. "Um..."

The landrover driving harpy immediately picks up on this, and starts to speak louder, and even slower: "CRU-TONS? CRU-TONS? THEY ARE LITTLE BITS OF TOASTED BREAD YOU PUT IN SOUP? WHERE ARE THEY?"

I smile my most charming smile, whilst thinking "I would happily make you choke on them right now".

"Certainly madam." I say, in my best RP "You're stood in front of them."

She left very quickly. Wonder why
(, Thu 4 Sep 2008, 18:30, 2 replies)
I feel your pain
I too worked in Somerfields from the ages 17-20 and a lot of the "posher" customers assume you are a retard, and that even if they ask you for help you're probably gonna be too thick to be able to. "Where is your elderflower cordial? el-der-flow-er?"

Of course the retards were the managers and supervisors, you know the ones - the "lifers" making a career out of working in a supermarket. These were often worse than the costomers as they had no idea how to run a supermarket or even their little department.
(, Fri 5 Sep 2008, 11:21, closed)
Toasted?
Perhaps someone shoult tell her they are actually baked/fried and not toasted.
(, Tue 9 Sep 2008, 17:52, closed)

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