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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Hmm.
That makes more and more sense the longer I think about it.

I wonder if it's the secret behind the McDonalds philosophy.
(, Fri 5 Sep 2008, 17:07, Reply)

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