b3ta.com qotw
You are not logged in. Login or Signup
Home » Question of the Week » Call Centres » Post 512964 | Search
This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
Pages: Latest, 18, 17, 16, 15, 14, ... 1

« Go Back

South African 1500m runner opens bank account
I recently opened a bank account with Abbey (taking advantage of the multiple current accounts with Santander 6% interested rate scam) and must have accidentally had a mouse slip when selecting my title from the drop down box. I got the confirmation letter through entitled Mrs MattyLion.

I rung up the customer service number only be told it wasn't possible to change this kind of information over the phone (as if I'd had a recent sex change). I was adamant that I wasn't asking to CHANGE my gender, just get it right in the first place but no luck.

The chap kindly suggested I'd have to go into my local branch to prove my gender, I'm off into Chester this afternoon to slap my tackle on the cashiers desk, or possiby against the glass.

Incidentally why the hell doesn't the credit check they do bring up such disparity?
(, Thu 3 Sep 2009, 15:06, 6 replies)
800 metres
(, Thu 3 Sep 2009, 15:07, closed)
Right you are...
Although I'm sure she'll step up when she's more comfortable with the length ;)
(, Thu 3 Sep 2009, 15:19, closed)
Chortle chortle
Fnarr fnarr
(, Thu 3 Sep 2009, 15:38, closed)
You know the drill
"Pictures or it didn't happen"
(, Thu 3 Sep 2009, 15:14, closed)
And they'll say:
"Sorry madam...don't you have anything smaller?" or some such crap.

Have a click for a genuine office lol though.
(, Thu 3 Sep 2009, 15:38, closed)
I hope for your sake...
..that the women behind the desk doesn't fire the security barrier.

If she does, then you might find the account details suddenly become correct.
(, Thu 3 Sep 2009, 17:15, closed)

« Go Back

Pages: Latest, 18, 17, 16, 15, 14, ... 1