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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Twats
I worked for a while on the other side of the fence.

Kind of stumbled into it and couldn't stand the way it worked, particularly when it was suggested that we shouldn't put our ideas/suggestions to the agency, or give too much info in the feedback as "that's what we're paying them for".

"Um, couldn't we get a better and quicker result if we worked with rather than against them?"

No, apparently the best way to work is to make our agencies just fucking guess what we want then tell them it's shit if we don't like it.

I moved on pretty damn quickly.
(, Thu 4 Sep 2008, 17:56, Reply)

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