Expensive Mistakescoopsweb asks "What's the most expensive mistake you've ever made? Should I mention a certain employee who caused 4 hours worth of delays in Central London and got his company fined £500k?"
No points for stories about the time you had a few and thought it'd be a good idea to wrap your car around a bollard. Or replies consisting of "my wife".
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chthonic, Thu 25 Oct 2007, 11:26)
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orangei decided to move from t-mobile to orange for some strange reason this summer and so far my phone bills have cost an amount of nearly 4k. This would be understandable had i used my phone that much but orange have decided, on 3 occaisions, to take out the payment more than once from my account. Im still waiting for the money to get back into my account and would rather have the cash back instead of being 4k in credit with a phone company who take 5 hours before you can get through to speak to a human on customer services - a rarity to get one that speaks the same language as you
(, Fri 26 Oct 2007, 19:30, 4 replies)
Do a chargeback.Last time I phoned orange i wanted to put my solo account on my system because the twat in asda some how managed to push the chip out of it so it wouldn't work anywhere. Unfortunately the card had somehow managed to cancel itself so it got refused to top me up. The lovely lady on the phone sympathised with me and gave me 50 free texts and a tiny bit of credit so i could send them.
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Slippery Mick ‏, Sat 27 Oct 2007, 11:50,
closed)
the only thing that works...get the name and address of the MD from companies house and write your complaint to him at home explaining that you have been driven to take this step by the sheer incompetence of his company and the fact that mick jagger wasn't the only one to get no satisfaction.
i guarantee he'll be on the phone the next day. i got #500 out of sainsburys for fucking up my smeg fridge order 4 times like this.
www.companieshouse.gov.uk
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rachelswipe with a fork, Sat 27 Oct 2007, 13:27,
closed)
thank youthe bank said that orange could deal with it and orange said the bank had to deal with it but it took 3 days of being on hold and crying down the phone before anything could be done. Im now just waiting til pay day to pay my way out of my 18 month contract. Ofcom said the only way i could get compensation was to go through the companies complaints process but they said it could take up to 3 months!
(, Sat 27 Oct 2007, 17:21, closed)
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