IT SupportOur IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.
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Scaryduck LIKES EGG, Thu 24 Sep 2009, 12:45)
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Mouse problemputs me in mind of when i was a computer engineer for a small computer shop when we got this call:
Customer: Hi, i am having trouble with my mouse.
Us: what seems to be the problem?
Customer: Well, the pointer thing is in the middle of the screen but my mouse is at the edge of the mousepad. how do I get it so the pointer thing goes further to the side?
made us laugh, maybe you had to be there.
on another note, a customer had travelled from birmingham to where we were (in east anglia) becuase he couldn't figure out how to plug in his speakers. this was after a lengthy phonecall where i was trying to explain to him that the speakers must have power and the green lead must be plugged in to the green socket on the back.
(, Thu 24 Sep 2009, 13:05, 2 replies)
Ah, that first oneMy mother-in-law did something similar the first time she attempted to use a computer. Fortunately, my husband was there to explain it to her. She's avoided the computer ever since.
(, Thu 24 Sep 2009, 18:22, closed)
Me too (shame)Yeah, I was 8, it was an old apple, the first time I had seen anything more advanced than a BBC micro. . . I lifted the mouse, and moved the pad to the side.
*hangs head in shame*
(, Wed 30 Sep 2009, 14:15, closed)
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