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This is a question IT Support

Our IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.

(, Thu 24 Sep 2009, 12:45)
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CPDJ and the upgrade that nearly got me fired
My old boss was a nice guy for the most part, a bit out of his depth but trying hard to increase his IT knowledge as the company grew from a single server up to a multi-site network. However his one failing was a tendency to save his own skin if caught doing something wrong. Which leads us to the upgrade of CPDJ.

CPDJ was our music jukebox, everywhere has something like this, no matter how big or small an IT department there is always a box on the network somewhere, tucked in the back of a cupboard probably packed full of music, games, films, smut and cracked software. Most of the time it's just for the personal amusement of the IT bods but sometimes things get a bit messy.

The problem came when we ran out of disc space, the 4 120GB drives in CPDJ were full so we needed more space and quickly. cue a quick purchase order being signed off by the boss and 5 250GB drives and a nice RAID card being delivered. The issue was what to do with the data while we were upgrading the discs, then it struck him, glancing at the extremely expensive 4TB SAN he decided it would be the perfect place to store things for a day while the jukebox was rebuilt with the new discs.

Unfortunately what he didn't know was that the storage had gone from being a test bed to a live storage area and as such was getting filled up with work content quickly. The copy finished successfully but left the drives about 96% used so when they hit capacity about 12 hours later people wanted to know why. Once the music was found by his boss he told him it was a backup of my iPod and he'd reprimand me later. cue me having to spend a few months carefully rebuilding my reputation and a written warning on my file. The compromise we came to was that he would spent those weeks funding my after work drinking as compensation which seemed fair enough in the end.
(, Mon 28 Sep 2009, 2:38, Reply)

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