Getting things done
I have had two "fix this issue" tickets with support teams for a couple of weeks. Having jumped through half a dozen hoops the first one was sitting there "assigned/low priority" for another two days until I went physically to the support guys and asked them what else they needed. Gave them the details and 5 minutes later it was done.

Network team also have a habit of waiting until you go home for the evening before sending you an email saying you filled out the ticket wrong/need another approval/have to wait another week.

Is your work any good?
( The Light in Chains don't touch the Pope's boner, Tue 10 Jun 2014, 10:41, 53 replies, latest was 12 years ago)

It sounds like you work in our place
We get this all the time from development

"Well it works in production" = it must work 100% of the time everywhere with real world data
( sporters I’m sincerely gratitude to you, Tue 10 Jun 2014, 10:48, Reply)

^developer has clearly forgotten some config^

( Slippery Mick ‏, Tue 10 Jun 2014, 11:18, Reply)

It varies, they're mostly pretty good tbh
It just takes a very short time for them all to become a bunch of arseholes.
( Agnostic Antichrist Baltimora, Tue 10 Jun 2014, 10:49, Reply)

The head of our IT department also happens to be our MD.
He's the laziest cunt in the world, we assign a level of priority to jobs and in turn he spends all day being a prick on twitter and Facebook, chatting on golf forums and gaining incredible amounts of weight.

He's currently two years behind on his workload, refuses to let anyone else in IT deal with the system development and is in complete denial over his ineptitude.

Second biggest cunt I've ever worked for.
( Muns, Tue 10 Jun 2014, 10:58, Reply)

Oh, you have been self employed then?!?!?! ho ho ho

( MEATSNAKE Richard Hammond, Tue 10 Jun 2014, 11:00, Reply)

I see what you did there!

( Muns, Tue 10 Jun 2014, 11:15, Reply)

^Complaining about his boss being on the internet all the time to an internet forum

( Amorous Badger NAKED BEA ARTHUR PHOTOS 4U, Tue 10 Jun 2014, 11:14, Reply)

He leads by example.

( Muns, Tue 10 Jun 2014, 11:22, Reply)

Terrible bullying of Kroney

(localboy purveyor of pisspoor puns, Tue 10 Jun 2014, 11:24, Reply)

It's more interesting than this thread.

( tangledupinblue hairy badge with moving eyes, Tue 10 Jun 2014, 11:26, Reply)

The IT department here are managed by the head of user support
it works pretty well because his job is to keep the users happy. he does this by making IT fix everything within an agreed time period.
( Peej, Tue 10 Jun 2014, 11:33, Reply)

God, you lot must sound like a load of yokel Busta Rhymes' with all that high-speed chanting of 'aveyouswitched'im offan'onagain?

( Amorous Badger NAKED BEA ARTHUR PHOTOS 4U, Tue 10 Jun 2014, 11:42, Reply)

Not likely
theres only about 3 Cornish people it the Department. Theres more fucking scousers than anything. A few from Leeds, a couple of Taffys, mockneys etc Out of the three tinwogs only one speaks loike jethro and I'm sure shes faking it a bit.
( Peej, Tue 10 Jun 2014, 11:50, Reply)

Speaking on behalf of IT staff everywhere
Users are clueless cunts who couldn't find their own arseholes with both hands and a fucking map.
(Reverend Fister "a disciplined fuckwit", Tue 10 Jun 2014, 11:37, Reply)

Speaking on behalf on computer users everywhere...
...IT staff are clueless lazy cunts who are fucked if a problem's more complicated than 'switch it off and on again' or 'replace something'.
( Amorous Badger NAKED BEA ARTHUR PHOTOS 4U, Tue 10 Jun 2014, 11:46, Reply)

Still, at least they have good interpersonal skills and practice good hygiene

( tangledupinblue hairy badge with moving eyes, Tue 10 Jun 2014, 11:47, Reply)

and always appreciate the fact that their role is to help the people working in the business, who are not brown corduroy wearing shut-ins
rather than criticise them for understanding their job rather than their computer
( rachelswipe with a fork, Tue 10 Jun 2014, 11:53, Reply)

And are always modest, self-effacing and willing to acknowledge that they don't really have any super-clever arcane knowledge only they are privy to.

( Amorous Badger NAKED BEA ARTHUR PHOTOS 4U, Tue 10 Jun 2014, 11:58, Reply)

Sorry to come late to this clueless end-users' jizzfest
But I've been off sorting a user's IT problem because I'm fucking brilliant.
(Reverend Fister "a disciplined fuckwit", Tue 10 Jun 2014, 12:09, Reply)

Blimey, I'd have just turned it off at the plug rather than spend all that time looking for the 'power on/off' button.

( Amorous Badger NAKED BEA ARTHUR PHOTOS 4U, Tue 10 Jun 2014, 12:14, Reply)

That would be a 'service delivery' issue.
I'm not service delivery. Websites, data, that kind of thing. Proper stuff.
(Reverend Fister "a disciplined fuckwit", Tue 10 Jun 2014, 12:26, Reply)

Generally not too bad,
But do have a habit of leaving out key information about a job, so we turn up expecting one thing, and then look a bit of a knob when the client tells us what's really going on. Winds me up.
( Windy Pig I'm naturally quite suspicious about the moon., Tue 10 Jun 2014, 11:39, Reply)

Just got a director to comment "Approved" on my ticket
and now all of a sudden they're leaping into action. Fuckers.
( The Light in Chains don't touch the Pope's boner, Tue 10 Jun 2014, 11:42, Reply)

Fucking tell tale

( sporters I’m sincerely gratitude to you, Tue 10 Jun 2014, 11:47, Reply)

I bet Lighty used to get the shit kicked out of him at school.

( Fucking hell Jeff I am not a robot, Tue 10 Jun 2014, 11:48, Reply)

By the teachers

( Muns, Tue 10 Jun 2014, 11:50, Reply)

He's basically the Michael Gove of /OT.

( Amorous Badger NAKED BEA ARTHUR PHOTOS 4U, Tue 10 Jun 2014, 12:02, Reply)

Oof

( sporters I’m sincerely gratitude to you, Tue 10 Jun 2014, 12:07, Reply)

steady on

( The Light in Chains don't touch the Pope's boner, Tue 10 Jun 2014, 12:12, Reply)

They told me I needed a manager's approval
in an email sent at 18:45. I figured I'd raise the stakes.
( The Light in Chains don't touch the Pope's boner, Tue 10 Jun 2014, 12:14, Reply)

I have 5 slices of pizza
\o/
( sporters I’m sincerely gratitude to you, Tue 10 Jun 2014, 12:07, Reply)

i forgot my sandwiches :(

( MEATSNAKE Richard Hammond, Tue 10 Jun 2014, 12:10, Reply)

I'm going to buy a sandwich
for I am a man of means. Then tonight I shall order takeout pizza, for I am an idle fucker.
( The Light in Chains don't touch the Pope's boner, Tue 10 Jun 2014, 12:13, Reply)

If you cut them all in half you could have 10.

( JeffTheDogFucker Can you dig it?, Tue 10 Jun 2014, 12:45, Reply)

Too late

( sporters I’m sincerely gratitude to you, Tue 10 Jun 2014, 12:49, Reply)

Work's great thanks. I get to sit in an office, and talk to ill people. At least, they claim to be ill.

(DBT became a fruitarian on, Tue 10 Jun 2014, 12:11, Reply)

Lies on the internet

( GeordieJay Bummers are deaf, Tue 10 Jun 2014, 12:34, Reply)

Meh, it's alright
I've got the chance of a new role down in that there London. I've got a friend in Hounslow I can stay with till I get my own gaff sorted. Not sure if it's all worth having to stay in Hounslow for any length of time.
(Xav loves PhillieJoe, Tue 10 Jun 2014, 12:14, Reply)

I say go for it!
Where do you live now? is it much of a transition?
( GeordieJay Bummers are deaf, Tue 10 Jun 2014, 12:34, Reply)

It's ok. Pretty laid back but when there's issues it can be stressful.
This dialler system is a bit of a cunt but Im ironing out the creases.
The tech support sometimes have less of an idea than me.
( GeordieJay Bummers are deaf, Tue 10 Jun 2014, 12:34, Reply)

I've just got the standard "EMERGENGY - HELP REQUIRED ASAP" type email
Normal lunchtime then
( sporters I’m sincerely gratitude to you, Tue 10 Jun 2014, 12:35, Reply)

It always goes unnoticed too, all the additional work put in. Like it's expected.
Bastards
( GeordieJay Bummers are deaf, Tue 10 Jun 2014, 12:38, Reply)

Also: Lighty's a bit of a cunt for stomping on your Birthday thread.

( GeordieJay Bummers are deaf, Tue 10 Jun 2014, 12:38, Reply)

meh
It was just to try and get people posting
( sporters I’m sincerely gratitude to you, Tue 10 Jun 2014, 12:44, Reply)

I might do another one

( The Light in Chains don't touch the Pope's boner, Tue 10 Jun 2014, 12:52, Reply)

Hippies in not listening to hippy music shock
westerndigs.org/vinyl-records-excavated-at-famous-60s-commune-challenge-hippie-stereotype-study-says/
( The Light in Chains don't touch the Pope's boner, Tue 10 Jun 2014, 12:53, Reply)