Profile for CaPPsiE:
does this smell like chloroform to you?
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does this smell like chloroform to you?
Recent front page messages:
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» Clients Are Stupid
Your standard luser
Last year I joined a helpdesk and having worked with various ISPs before I knew what I was letting myself in for (most of the time).
I was amazed one day to find myself attempting to trouble shoot a network printer problem. I had asked the user what she had done before the printer had stopped - she informed me that the printer hadn't started printing so she had clicked the print button a few more time for good measure.
I looked on the printer's queue and found she had indeed clicked print a few more times to the effect of nearly 100 jobs!
Of course I had to discipline her for being stupid mainly by making her feel like a complete worm!!!
I was also surprised when I worked for and ISP that this sweet old bloke with the best of intentions wanted to get "internet" through his TV - after hooting with laugher I advised him that it be best he visit a local store and get a computer first! Classic!
(Mon 29th Dec 2003, 12:04, More)
Your standard luser
Last year I joined a helpdesk and having worked with various ISPs before I knew what I was letting myself in for (most of the time).
I was amazed one day to find myself attempting to trouble shoot a network printer problem. I had asked the user what she had done before the printer had stopped - she informed me that the printer hadn't started printing so she had clicked the print button a few more time for good measure.
I looked on the printer's queue and found she had indeed clicked print a few more times to the effect of nearly 100 jobs!
Of course I had to discipline her for being stupid mainly by making her feel like a complete worm!!!
I was also surprised when I worked for and ISP that this sweet old bloke with the best of intentions wanted to get "internet" through his TV - after hooting with laugher I advised him that it be best he visit a local store and get a computer first! Classic!
(Mon 29th Dec 2003, 12:04, More)