Clients Are StupidI once had to train a client on how to use their new website. I said, "point the mouse at that button." They looked at me with a quizzical expression, picked up the mouse and held it to the screen. Can you beat this bit of client stupidity?
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rob, Sun 28 Dec 2003, 22:47)
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mobile phonesThere should be an intelligence test before buying mobile phones. I work on an O2 helpdesk and this call comes in.
Customer: "Hi, I've bought a voucher and it won't work on my phone. The number is ".
Me: "That's not showing on my system here, are you sure it's an O2 voucher?"
Customer: "Yes, I've got these before."
Me: "Okay, turn the voucher over and look at the front, please. What does it say?"
Customer: "Pay and go! Like I said, it should work!"
Me: "Does it say T-MOBILE right in the middle?"
Customer: "...you've sold me the wrong kind of voucher! I demand a refund!"
Sigh.
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Jalu, Mon 29 Dec 2003, 12:14,
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