Clients Are StupidI once had to train a client on how to use their new website. I said, "point the mouse at that button." They looked at me with a quizzical expression, picked up the mouse and held it to the screen. Can you beat this bit of client stupidity?
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rob, Sun 28 Dec 2003, 22:47)
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I used to work in a well-known electrical outletotherwise known as Currys. I had one customer come in, effing and blinding all over the place. Apparently he had bought a TV from us that didn't work and he wanted his "fucking money" back.
After ten minutes of listening to his well rehearsed diatribe, I politely informed him that I would be glad to give him his money if he could show me his receipt. He seemed happy with this and toddled off to his car to get it.
After he returned and showed me the all-important headed receipt, I had no alternative but to tell him I couldn't give him a refund.
Cue another ten-minute spield about my lack of customer service.
Once I could finally get a word in edgeways, I showed him his receipt, pointed out that he was in Currys and not Comet which was where he bought the TV from.
Cranberry.
(, Tue 30 Dec 2003, 13:58, Reply)
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