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This is a question Corporate Idiocy

Comedian Al Murray recounts a run-in with industrial-scale stupidity: "Car insurance company rang, without having sent me a renewal letter, asking for money. Made them answer security questions." In the same vein, tell us your stories about pointless paperwork and corporate quarter-wits

(, Thu 23 Feb 2012, 12:13)
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Full stops
Thankfully, I don't pay my gas bill by direct debit. It's "thankfully" because one quarter my bill shot up from the usual £150 or so to about £1000.

In an absolute panic, I phoned the provider and spoke to a nice lady who, agreeing that it seemed very odd, advised me to check the meter.

Turns out the employee they'd sent out to read the meters on their behalf didn't know what a decimal point was, and had recorded the two red double digits after the point on the end of meter as being part of the main number.
(, Fri 24 Feb 2012, 13:02, 1 reply)
I never pay by DDebit
As soon as a bill arrives I check the meter. If it's wrong I phone the number in and ask for a new bill. If it's right I pay.

Takes about 5 minutes either way.

5 mins a quarter vs. 6 weeks of hassle trying them to pay me back my own money is a bit of a no brainer.
(, Fri 24 Feb 2012, 14:32, closed)

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