uuurgg
So so true - working in Customer Relations I hear this daily. MY *insert relative* is a lawyer blah blah, i know the law, my statutory rights etc etc. Any decent retailer has run their policy by trading standards and it's watertight. The shame is that the sale of goods act is a vague outdated piece of crap and does not serve the public well as it's so open to interpretation or, more often, drastic mis interpretation.

Not fit for purpose applies to something like selling software which is PC only to a mac user and claiming its mac compatiable it does not apply to a button fallin goff a shirt.
(bathtub has renounced CS3 for paint.net, Wed 29 Oct 2008, 16:53, 3 replies)

If you buy
a shirt and upon putting it on gently all the buttons fall off then it most certainly does apply.
(Bazongaloid, Wed 29 Oct 2008, 19:56, closed)

I wish that happened
It would be so amazingly awful it would be hilarious.
(Dangerous Disco Trev Isn't my real name, Wed 29 Oct 2008, 20:30, closed)

Oh God! This is so true.
I have worked in motor insurance claims for years and the number of times I have heard the "lawyer line"

The other favourite is "I will sue you!"

Oh yes, what for? Dicks
(brainwrong, Thu 30 Oct 2008, 8:43, closed)

It's a game
At the end of the day, retailers are out to do us out of as much money as possible. So it's only fair that we should be out to get as much back from them as possible. There's nothing wrong with bullshitting a retailer to try to blag something you're not entitled to. It just didn't work this time, that's all. There are plenty of shops where it would have worked.

Selling PC software to a Mac user and claiming it is Mac compatible would probably fall under "goods not as described". Not fit for purpose would be if something is not suitable for the purpose for which it was actually designed - so, selling a car that doesn't run for example.
(Seance Trumpet has got no beef with a man enjoying a croissant, Thu 30 Oct 2008, 10:43, closed)