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# Here's my latest:
Alfosno Gerniou Says: Your comment is awaiting moderation.
October 8th, 2007 at 11:08 pm
Yes, I did miss your point about a profit motive, because I ignored your point about upselling. If you need to upsell, you have not packaged your goods correctly. I achieve what you think of as an “upsell” because I sell a package of goods. There is no need to upsell because they already have every product I sell in the one package.

Sometimes a customer can ask for a single component but I do not listen. If they are a customer they already have this component, and if they are not a customer I am not interested in what they say.

By ignoring the pests and selling to the best, this is how I am a success.

I teach this rhyme to all my staff.

(, Tue 9 Oct 2007, 7:19, archived)
# Shit, I just realised I spelled Alfonso wrong.
Oh well, it looks like she's spelling it right anyway.
(, Tue 9 Oct 2007, 7:21, archived)