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Two from a long list of many....
I have been in IT support for twenty years and have met more than my share of "special" users. Here are but two:

The secretary who rang me to complain that her PC screen was fuzzy. I went in at lunchtime to swap her monitor for a new one. She walked in holding a coffee and sandwich which she duly dropped and screamed as I was pulling out the old monitor: "WAIT!!! All my documents are on there!!!"

Or the user who insisted that she had a haunted PC that would randomly type fragments of her conversations while she chatted to colleagues....A qick visit revealed that she had inadvertantly switched on XP's voice recognition...

(The first call I EVER had as a support technician was a director whos terminal would not power up. I noticed that the plug wasnt in the socket properly on the skirting trunking. So I examined the screen and ummed and arrred... then mysteeriously wiggled my fingers at the screen whilst discretely back-heeling the plug into place... My boss got a call 10 minutes later to say that the new boy was truly "magic" :) )
(Fri 25th Sep 2009, 16:11, More)