» Oldies vs Computers

technology is difficult
I was talking an old dear through setting up her ADSL, the phone is on one side of the room and the computer is on the other, so every time I give her a simple instruction she puts the phone down and trots over to the computer. When it's 90% done she comes back to the phone to say she's ready for the next bit, only she sounds like she's talking from the other side of the room. I say "can you hear me?" but she obviously can't because she starts saying - from afar - "hello?! are you still there?!" and is starting to panic. Then suddenly she is coming through loud and clear again. I ask what happened and she says "Oh, I was holding the phone upside down" Yes a corded phone and she was holding it upside down.
(Fri 22nd Sep 2006, 14:31, More)