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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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Vodafone
A Vagabond: Hi - I've got a query about this part of my account, and wondered if you could update me?

Vodafone: I'm afraid I can't, our Stuff Department deals with those queries. You'll need to call them on XXX-XXX-XXX

A Vagabond: Ah right, OK - well - could you put me through then, please?

Vodafone: No you'll have to call them yourself.

A Vagabond: No. You're a communications company - please could you just put me through?

Vodafone: No, we can't do that.

A Vagabond: You can't transfer calls internally?

Vodafone: No.

A Vagabond: You're a communications company, and you really can't transfer calls internally?

Vodafone: No.

A Vagabond: Could you put me through to the Accounts Termination department please?

Vodafone: Why are you thinking of terminating your account?

A Vagabond: ...
(, Fri 4 Sep 2009, 14:59, Reply)

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