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This is a question Call Centres

Dreadful pits of hellish torture for both customer and the people who work there. Press 1 to leave an amusing story, press 2 for us to send you a lunchbox full of turds.

(, Thu 3 Sep 2009, 12:20)
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Depressed girl.
So I called Virgin Media yesterday to see when my street might be connected to their network. I really fancy 50Mb broadband you see.

The poor, poor girl who answered simply sighed when I asked. Then said, "Not for a while I would've thought. To be honest, it's really expensive and we haven't done any new cabling for over 10 years."

I was sad at this. But she went on.

"And to be honest," (she was very honest) "they've just laid off two call centres too so I don't think you'll be connected for a very, very long time."

Then she sighed again. And hung up on me.

Is it odd that this conversation makes me want to join Virgin Media even more?
(, Fri 4 Sep 2009, 16:52, 1 reply)
the girl who sold me my virgin
is being laid off. I ended up with a £75 monthly plan so she'd get paid more. She was really nice, efficient and helpful, so i spent as much as i could. Vodafone however... I have my contract and that of my exwife with them, which is a monthly bill of 120 or more. They are less helpful and each month end up refunding twenty quid or so by way of apologies... I like virgin media. So much better than when they were ntl
(, Fri 4 Sep 2009, 17:01, closed)

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