haha, you NEVER get to speak to the person on the letter!
and generally they ARE the ones that make up the policies and only care about increasing the profit margins and shafting people. that's their job and they never have to answer to it.

but you won't even be able to get within 3 levels of management of talking to them in their fucking glass office.
(orestes is shitting in the 1940s, Thu 8 Jul 2010, 22:54, 1 reply)

Ahh, but if you find out their email address, you can spam them lots and lots and lots :)
Seriously though, I expect that you guys get a lot of shit from people who have gone over their overdraft limits and want someone else to blame for their own stupidity. I've done customer service type roles for too long to be an arsehole to the guys in the firing line and often have nice chats with them instead and they're more than happy to help me out.
( fuck shit up the best you never had, Thu 8 Jul 2010, 22:58, closed)

this is brilliant
and if i could give this information away over the phone without being fired i would.
(orestes is shitting in the 1940s, Thu 8 Jul 2010, 23:03, closed)