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This is a question Clients Are Stupid

I once had to train a client on how to use their new website. I said, "point the mouse at that button." They looked at me with a quizzical expression, picked up the mouse and held it to the screen. Can you beat this bit of client stupidity?

(, Sun 28 Dec 2003, 22:47)
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Supermarket shoppers...
I used to work for Safeway, stacking the shelves etc. These events all happened...

1) I got asked where the bread was whilst standing in the bread aisle, stacking bread. It's quite embarassing to point to a loaf of bread 4 inches away and say, "it's here". The lady in question went very red and walked off.

2) I had a very irate old lady stating that the Sainsburys Beans she had purchased were "definitely bought from here", and she wanted her money back, as the tin was dented. I explained to her that Sainsburys Beans are not sold by Safeway. In fact, I stated this fact about 8 times, but she went on to state that, "I don't care who makes them, you sell them" ... again I tried to explain that Sainsburys was a shop AND yes, possibly a beans manufacturer, but we still wouldn't sell their product in a Safeway store. She wittered on for about 30 minutes, telling me that we did HP Beans, Heinz Beans and - oh yes - definitely Sainsburys Beans too.

Despite me repeating that Sainsburys are a shop, and a competitor, she then went on to state that she'd also purchased Sainsburys Beans from the local Kwik Save too. Fearing for my sanity, I decided enough was enough and refund her - as she wanted her "money back now".... Even though we had never sold the beans to her.. I asked her how much they were.... Which then led to another tirade of "you should know how much they were, you sold them to me"... Again, we went round in a never-ending loop of "No, we did not sell these to you, so even though I'd like to refund you the cost, I don't know how much you paid because you didn't purchase them here..." .. "Yes, I bought them here" , "No, Madam, you didn't", "Are you calling me a fibber sonny?" etc etc

In the end we settled on an exchange, and I gave her a free tin of beans that should've been 23p.

3) I got asked by an elderly gent when the store closed. I said, "We're open 24 hours" ... he replied, "Ok, but when do you close?" ...
(, Fri 2 Jan 2004, 13:57, Reply)

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