» Customers from Hell

That catalogue shop - for people who failed their Woolworths exams
Many moons ago before the days of mortgages, bills and real work, I spent my weekends working in a catalogue shop near the Las Vegas of the North.

One gloomy Sunday I was greeted by an angry old lady, complete with dufflecoat and cake on her head. Our exchange followed.

"Sonny, I bought this toaster here yesterday, and it burns all my toast"
"OK, lets have a look then"
***Examines toaster and sees the dial is on 8... out of 8***
"The dial is on maximum, have you tried turning it down at all, and seeing if thats any better"
"My old toaster made perfect toast on 8, this one burns it. Its broken"
"I'm sure its fine, go home, and try it on, erm... I don't know, maybe 3, live dangerously!"
"It burns my toast.. Its broken, I want to see the manager"

***Off I trundle, to fetch the boss***
***Boss appears with me in tow, only to have the mad old bitch start screaming about burnt toast. It then pulls 2 slices of carbonised bread from its shopping trolley and starts breaking it up and throwing it at us***

Manager: "Well then - Just give her her money back and get rid of her"

Bless.
(Thu 4th Sep 2008, 22:58, More)