b3ta.com user Szetak
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» IT Support

Recycle bin filers.
I loathe these users. They seem to think that the recycle bin on the desktop or in their mailbox is used for filing important documents and messages that they want save for future reference. They read all their emails, deleting each one in turn, then complain that they are receiving message informing them that their mailbox is full!
Customer: "Why am I getting these messages, there is nothing in my mailbox?!"
Me: "You appear to several hundred MBs worth of items in your recycle bin."
Customer: "That is my archive, it doesn't count."
...twitch...urge to kill... rising...
They know that the bin is inherently worthless, since it "doesn't count" so why use it as a place to file documents?
Do they do their weekly grocery shopping, drive home, unpack all of the bags and place each item safely in the bin?
(Thu 24th Sep 2009, 13:36, More)

» IT Support

Direct action
You may find that alot of IT support calls are frustrating because people just don't try, whether its power cycling a device that doesn't work before you pick up the phone, or simply looking at the 'out of ink' light busily winking away at you from the printer perched on the edge of your desk. Here is the opposite.
A company director with a unit at home for out of hours work (playing FIFA and downloading songs) wanted to upgrade his graphics card for better.... spreadsheet and pie chart viewing with his sons. We talk this over with him and agree that he can do this from his own pocket, so he does. He buys a nice card, brings it home and sets about upgrading the box himself. Now PC cases have changed over the years, from the impossible to open with hidden screws and levers, to the 'I scooped it of the desk and it fell open'. Dell are particularly good the latter and for anyone spending a few minutes around one of their PCs and is remotely inquisitive the thing will fall open like a much loved jazz mag at the centerfold.
However (and you knew there was a however, right?) when you expect a PC to open with a screwdriver, and you spend a good few minutes circling said PC, prodding, poking, swearing, brandishing, this then leads into Jabbing, Stabbing, Levering, WEDGEing, BENDing and eventually snapping random pieces of plastic casing off with a bent screwdriver whilst spittle flies and the kids depart the house least they be blamed. Maybe, just maybe this is the time to stop, and give your support guys a call. The sheepish call the next day was a delight. The evidence (sadly binned now or there would be a picture) carried into work under a cover was priceless. The culprit can take a joke very well, and dishes out twice as many as he gets under usual circumstances. However this time, faced with stiffled mirth and altogether too much 'coughing' we were informed to "Just facking fix it!" and off he trompted.
(Thu 24th Sep 2009, 17:06, More)

» The most childish thing you've done as an adult

Drunkeness Yay!
Whilst slightly more than half-cut one night and stumbling back from the pub, a friend of mine named Si and I managed to widdle all over a Reliant Robin, roof, windows and bonnet.
Walking by in the cold morning light, we chanced to see two long black streaks down each door where hot, foamy, urine had started to strip the age perished wing-mirror rubber and the morning sun had rebaked it to the paint work.

Apologies for lack of length, I didn't have a tape measure handy.
(Thu 17th Sep 2009, 15:04, More)

» Teenage Crushes - Part Two

Kim Cattrall
After seeing her in the fwap classic Porky's, and Mannequin.

Not so much now though...
(Thu 5th Nov 2009, 12:26, More)