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- a member for 14 years, 11 months and 5 days
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» Corporate Idiocy
The interest on my balance
A couple of years ago I received a bill from barclaycard telling me that from my account which stood at 0.00p I owed interest and had to pay them 0.01p.
Not being one to take the matter quietly I gave them a call. I said to the call center phoneperson that I was willing to pay any interest they wanted on the spot for my balance of 0p. I suggested a comfortable 1000%. I asked her to get a calculator and put percentage into it of Zero and if the result was anything other than nothing I would pay it.
After a couple of seconds she said the balance was reset to zero. I then pointed out that the call I had just made would have undoubtedly cost me more than 1p so they credited it by £5... Epic Win for principle stands I felt.
(Wed 29th Feb 2012, 20:34, More)
The interest on my balance
A couple of years ago I received a bill from barclaycard telling me that from my account which stood at 0.00p I owed interest and had to pay them 0.01p.
Not being one to take the matter quietly I gave them a call. I said to the call center phoneperson that I was willing to pay any interest they wanted on the spot for my balance of 0p. I suggested a comfortable 1000%. I asked her to get a calculator and put percentage into it of Zero and if the result was anything other than nothing I would pay it.
After a couple of seconds she said the balance was reset to zero. I then pointed out that the call I had just made would have undoubtedly cost me more than 1p so they credited it by £5... Epic Win for principle stands I felt.
(Wed 29th Feb 2012, 20:34, More)