We once had a Vax carpet cleaner
the upright one that first came out in the early 90s. It had a design fault (IMO) whereby a blockage would form all too easy in a hairpin part of the pipe.

We took it back to the shop (by taxi) and the manager was having none of it. So we ended up having to get another taxi to take it home.

Later that day, we told my mother-in-law, who phoned for a taxi, picked us up and took us back to the store. We left the Vax back at home this time.

"Who did you speak to?" she said. I pointed him out.
"Right," she said and stormed over. He was already speaking to a couple, trying to sell them a TV.
"Excuse me a moment, you'll thank me in a minute when you see what he's like." she said to the couple.
She then 'gave the manager a piece of her mind' ™, inventing some random consumer laws up on the spot. We could see the manager's face withering and he took less than 4 minutes to cave in before he then gave us a refund, arrange for the collection and stump up for the taxi fares. By which time the couple had cleared off.
( sandettie light vessel automatic New Twitter - @bollocksreally, Mon 15 Feb 2010, 15:02, 1 reply)

This
is singularly marvellous.
( Je suis un vagabond is an unfunny, up your own arse middle class knob, Mon 15 Feb 2010, 16:11, closed)