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# The thing about outsourcing is that it won't protect the company that did the outsourcing.
Imagine if a bank outsourced a call centre who accidentally gave away your banking details to a stranger. Your gripe is not with the outsourced company, it's with the bank. Sure, if it happens a lot then internally the person who made the decision might get a beating and the company might lose the contract but that's not your problem.
(, Mon 21 Jun 2010, 15:42, archived)