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# That's soot from where the thing exploded as I touched it.
(, Mon 26 Aug 2013, 8:18, archived)
# Looks like a blown capacitor to me.
Easily mistaken for soot / smoke. I do this sort of thing all the time - it's my job to break electronic kit to see if it fails safely.

Blown caps are less dangerous than you might think - they tend to blow at a lower temperature than actual explodey fire and that. As far as I can see in the pic, there's no melting of the plastic, which is a giveaway that the temperatures weren't dangerously high.

Still shitly built for that to happen, mind you. Certainly you're entitled to your money back, and if you've been upset by it, then I'd expect them to give you vouchers.
And I'd expect them to tell you the outcome of their investigation, too.
(, Mon 26 Aug 2013, 8:59, archived)
# Checked all the capacitors and they are all intact (no bulging)
to paraphrase the Beatles "I've got blisters on me fingers!!!!" and did get a nasty shock from it!
I am not an engineer but the only real damage I can see is where the pins from the wall met the circuit board... the charring on the PCB is around the solder point of the live cable.... (maybe it was a bad joint and the wire slipped) I don't know yet....
It's OEM from the apple store in Liverpool (never used a cheap charger on it due to reports of them just going bang)... The Daily Mirror have been out and interviewed me and my daughter.... took about 4000 pictures (With the most amazing camera I have ever seen... The guy let me take a few pictures with it... it had a "multi focus" mode that you point... half depress the shutter, again and again and then press down fully to take the photo... it could handle up to 12 focus points in one snap) anywho.. The guy asked if he could pass my contact details back to Apple and my phone rang 9 minutes later with some snotty bird from Ireland (the press office) she was really rude and abrupt and spat out words like a machine gun spits out bullets... She really lost her temper with me when I asked her to speak a little slower! But they are sending someone out to collect it tomorrow now... The case continues... Not sure if it's going to be a digital on-line thing or in print yet.... Apple have refused to comment before they get chance to examine it but the story can still run!
(, Mon 26 Aug 2013, 18:36, archived)