
I think I did rant and rave on here before...
I'll email you the text of my legendary complaint if you like. I was very pleased with it. And it did get us £160 or so back...
The key is not to bother phoning - write and they HAVE to deal with it.
The whole cable industry has such a bad name that they will do anything to shut you up if you're noisy enough.
( ,
Sun 14 Apr 2002, 22:01,
archived)
I'll email you the text of my legendary complaint if you like. I was very pleased with it. And it did get us £160 or so back...
The key is not to bother phoning - write and they HAVE to deal with it.
The whole cable industry has such a bad name that they will do anything to shut you up if you're noisy enough.