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# as a smelly salesperson
my professional advice would be to put Products as the first choice, followed by Order, then Contact, and use the Jabon logo as the home button (which seems to go to the same page as About anyway).

Couple of important points - you should stress that customers should not send Credit Card details by email, it's about as secure as a very unsecure thing.

In the absence of a full-on online shopping trolley, you could give the customer an order form (word document or pdf - or even simple HTML tables, but that's harder to guarantee that it'll print out properly) that they can fill out with the relevant information and fax back to the company.

Something like this -
www.jbinternational.co.uk/enrolmentform.html

Ugly, but functional. And it gives you a legal document proving that the customer has agreed to purchase your product (always get a signature of'em).


(, Thu 13 Oct 2005, 9:26, archived)