HmmmTricky one. I think perhaps consult citizens advice, then send a strongly worded letter.
Although first of all I think you need to be clear exactly what you want from them. An apology? Compensation? Recognition?
(Although first of all I think you need to be clear exactly what you want from them. An apology? Compensation? Recognition?
The Glum Reaper cannot solve your problem because he has no jam,
Tue 24 Jul 2007, 19:15,
archived)