
THEY GAVE ME AN $1100.00 BILL.
I FILLED OUT FORMS AND COMPLAINED ALOT ALONG WITH POINTING OUT THAT THIS WAS THE PACKAGE THEY TOLD ME WOULD 'BEST SUIT MY NEEDS' AND THAT IT IS NOT A GOOD WAY TO TREAT A NEW CLIENT.
I WON MY CASE AND GOT A CREDIT.
MENTIONING THE TELECOMMUNICATIONS OMBUDSMAN AND THEIR RECENT BAD PRESS AT THE TIME HAD NOTHING TO DO WITH MY MINOR VICTORY I AM SURE.
( ,
Sat 23 Feb 2008, 3:37,
archived)
I FILLED OUT FORMS AND COMPLAINED ALOT ALONG WITH POINTING OUT THAT THIS WAS THE PACKAGE THEY TOLD ME WOULD 'BEST SUIT MY NEEDS' AND THAT IT IS NOT A GOOD WAY TO TREAT A NEW CLIENT.
I WON MY CASE AND GOT A CREDIT.
MENTIONING THE TELECOMMUNICATIONS OMBUDSMAN AND THEIR RECENT BAD PRESS AT THE TIME HAD NOTHING TO DO WITH MY MINOR VICTORY I AM SURE.

Every time they said they'd send out an amended bill, they just sent another angry letter instead.
Being fresh out of high school and not wanting to get a history with baycorp, I wound up paying it.
Can't say I've used them since.
( ,
Sat 23 Feb 2008, 3:46,
archived)
Being fresh out of high school and not wanting to get a history with baycorp, I wound up paying it.
Can't say I've used them since.