
i used to work on a help desk for BT and had one of their lawyers on the phone, shouting that he cant get on the internet.
after the usual diagnostics, he still couldn't connect so i passed him through to 2nd line (to which point he was screaming that he was going to get us all fired...i told him too;-) )
anyway 2nd line couldn't deal with it and nor could 3rd line support, until one day myself, and 2nd line were joined by 3rd line in a conference call by the lawyer to sort out the issue
me 'can you connect now?'
lawyer 'no i bloody well can't!'
3rd 'erm....have you asked the hotel for ACCESS to the internet?'
lawyer '...'
*line goes dead*
( ,
Fri 25 Apr 2008, 11:15,
archived)
after the usual diagnostics, he still couldn't connect so i passed him through to 2nd line (to which point he was screaming that he was going to get us all fired...i told him too;-) )
anyway 2nd line couldn't deal with it and nor could 3rd line support, until one day myself, and 2nd line were joined by 3rd line in a conference call by the lawyer to sort out the issue
me 'can you connect now?'
lawyer 'no i bloody well can't!'
3rd 'erm....have you asked the hotel for ACCESS to the internet?'
lawyer '...'
*line goes dead*