I think Virgins problem is
they inherited an infrastructure from NTHell, and are too cheap to change it.
Had a year of hell with them too... for the whole 12 months we never had the TV, phone and internet all working at the same time, one was always borked
(
Joe Scaramanga with a G-double-O-D vibration,
Thu 22 Oct 2009, 11:20,
archived)