Fuck the Co-Operative Bank.
They're called the caring bank, so you'd think they'd have less bullshit than the other banks, but no.

One of my brothers has very low-functioning Down's Syndrome. He can't talk, read, write or do maths, as his mental age is forever stuck at about 2 and a half years. Now that he's 21 our mum wanted to set up a bank account for him, so that it'll be easier for my parents and his Mencap carers to manage his finances (he needs round the clock care and that doesn't come cheaply).
The Co-Op was our first choice, but they just could not cope with the idea. Our mum wanted the account to be in his name but managed by her, as obviously bro can't do it himself. They didn't like that, and kept asking for bro to phone them or write to them, etc. despite repeated explanations that this just wasn't possible, and were very pained and flustered about the whole thing.

So we went to Barclay's instead. They had no problems with the concept of an account managed by someone other than the owner, and set it all up for us very smoothly. Stupid Co-Op.
( Bob Todd whee, Fri 17 Jul 2009, 0:21, Reply)