The joys of internet banking.
I'm a banker with HSBC, the world's local bank, yes, that one that requires all paying in booklets, new cheque books, etc. to be sent to you via your home branch... the world's local bank!

So, not only am I banking with such a disastrous group of fuckwits as HSBC, but I bank at a provincial branch.

When I set up my account I was told "and now internet banking", the laptop was handed to me "type in a series of seven numbers", I do so, "Right, now that's your IB security number". Wait, what?! No one told me that's what I was making! But hah, I pre-empted their move and memorised it as I wrote it anyway.

So off I go, all ready for internet bankingness. Couple days later I try to check my account online just to see how it all works. An error message comes up, I try again, an error message comes up, I try again, it goes on for a while.

So, off I go back to my local branch to ask what this is all about and the smug bitch responsible talks to me in her office.
The conversation basically boils down to her saying "Well if you can't remember the security code then you're never going to be able to."

1 week later I get a letter saying my online account has been activated. Stupid fucking smug cunt bitch.
This is the same branch that sent me 2 paying in books instead of a paying in book and a cheque book. I asked for a cheque book, they sent me another paying in book.
(Frozen_Banana Shaved against the grain; thoroughly unrewarding., Fri 17 Jul 2009, 12:54, Reply)