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I once had to train a client on how to use their new website. I said, "point the mouse at that button." They looked at me with a quizzical expression, picked up the mouse and held it to the screen. Can you beat this bit of client stupidity?
( , Sun 28 Dec 2003, 22:47)
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Caught this "episode" from the corner of my eye when visiting a department.
We just rolled out anti-virus software through our network, (login script type thingy) Post install the software requests a scan of the hard disk and asked the user to confirm in the form a big button in the middle of the screen, about 4 inches by 3 inches, saying "Click here", the user did (with his index finger). After a couple of attempts pressing his thumb against the screen (so all the elements burnt) the user was getting a bit frustrated, decided to use all his force. Hence a "pop" sound and laptop, not fit for work.
The icing on the cake when this "middle" manager looked around to see if anyone had seen his embarrassing hand-fistedness catches me shouting "You idiot!"
( , Mon 29 Dec 2003, 9:17, Reply)
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