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This is a question Clients Are Stupid

I once had to train a client on how to use their new website. I said, "point the mouse at that button." They looked at me with a quizzical expression, picked up the mouse and held it to the screen. Can you beat this bit of client stupidity?

(, Sun 28 Dec 2003, 22:47)
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Unusual... hmmmm
Bizarre one.

I worked at Time Computer's head office in Tech Support for 2 years (yes, it was shite). We had a few interesting calls. One particularly memorable customer was this guy who kept calling in. I got him a lot of the time.

First call - he kept getting illegal operations. He was convinced, no matter how much we told him otherwise, that it was because he was looking at pr0n and he had been caught.

Second call - He wanted to put a fireball (his words) onto the computer as the illegal operations were now because he had top secret submarine plans on his computer, and the FBI were watching him. He was terrified he was going to get caught.

Third Call - people were speaking to him from inside his computer. He'd convinced himself that there were little people watching him from within the 'grey box' and were trying to steal his plans. It was they who were posting the illegal operations on the screen.

Fourth Call - He began talking gibberish to us about NASA and the way they were trying to get his plans. By now, we were just humoring him. He said 'I really need to go and reboot my eyes'. I could hear his wife crying in the background.

Fifth call - His wife called to enquire as to a refund. I was concerned, so I asked how he was. It transpired that he had decended into insanity and was committed the previous day.

So, so strange.


There are more which I may or may not post, depending on how much work I'm not doing.
(, Mon 29 Dec 2003, 15:05, Reply)

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