Clients Are StupidI once had to train a client on how to use their new website. I said, "point the mouse at that button." They looked at me with a quizzical expression, picked up the mouse and held it to the screen. Can you beat this bit of client stupidity?
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rob, Sun 28 Dec 2003, 22:47)
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not sure if this is stupidity..or just a case of crossed wires..When working with IT support and trying to talk a homeworker through getting into his brand new pc...
Firstly when we send them out they have a default password, lets say (Tiger1), and a user name (Smith1)...both contain numbers..
This user refused to believe that these were his user name and password as they didn't work..but we'd tested it before it went out...when the problem got round to me this is how it went..
Smith1: I've got my user name in...but it keeps telling me the password is wrong...
Me: Are you sure you using a capital T in Tiger1?
Smith1: yes.
Me:ok..lets try another user name...type in Jones1 in the user name box...
Smith1:I can't...
Me: What do you mean you can't...
Smith1: I can only type in Jones...then it won't let me type...
(This is were the penny drops....)
Me: Were are you pressing the 1 key?
Smith1: On the keypad...where else...
Me: Is the light on where it says NUM LOCK..
Smith1:...errr...no...is that bad..
tosspot!
(, Mon 29 Dec 2003, 16:41, Reply)
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