b3ta.com qotw
You are not logged in. Login or Signup
Home » Question of the Week » Clients Are Stupid » Post 3351 | Search
This is a question Clients Are Stupid

I once had to train a client on how to use their new website. I said, "point the mouse at that button." They looked at me with a quizzical expression, picked up the mouse and held it to the screen. Can you beat this bit of client stupidity?

(, Sun 28 Dec 2003, 22:47)
Pages: Latest, 11, 10, 9, 8, 7, ... 1

« Go Back

The Data Brick
I used to work for a company who provided computing services for a large UK food consortium. Our department worked with one of their branches, responsible for bread and morning goods - a well known brand.

Every day, each bakery had to transmit their sales and orders to the mainframe, held at our offices.

One time a particular bakery up north just couldn't get it sent. We were on the phone with them for ages and ages, and they eventually called in their data processing manager, who was off that day.

She came on the phone and tried all the usual things, then said "Hang on while I check the data brick". We were left puzzled over what the hell she was talking about. When she came back to the phone, she said "Ahh it's all sorted now, it should arrive soon.". We asked her what she did.

Back in the day, every bakery had a 2400 baud modem. At the appropriate time they'd call the mainframe number and once they heard the screech of the modem at the other end they'd press the DATA button on the modem. This particular bakery thought the whole concept was stupid and in need of automating, so they placed a brick - a whole brick - next to the modem and slid it forward until it depressed the data button. Now, all they had to do was dial the mainframe and it would take over.

Of course, on this day the cleaners had moved the brick when dusting the computer room down, and the dp manager was off that day. Because no one else had any idea this even had to be DONE, no one knew anything about it.

I still chuckle when I think of the data brick...
(, Mon 29 Dec 2003, 22:06, Reply)

« Go Back

Pages: Latest, 11, 10, 9, 8, 7, ... 1