Clients Are StupidI once had to train a client on how to use their new website. I said, "point the mouse at that button." They looked at me with a quizzical expression, picked up the mouse and held it to the screen. Can you beat this bit of client stupidity?
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rob, Sun 28 Dec 2003, 22:47)
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"enterprise" storage support at a major PC company...... means that we don't meet total monkeys. No, we get the people who know sufficient facts about their gear to be dangerous, but who operate in a cargo cult fashion.
By that I mean they latch on to "whatever worked before", with no reference to the underlying logic behind it. As you can imagine, this makes it rather difficult to get answers to questions like "what did you do this time", or "what happened?" They are fond of telling us what did not happen - e.g. "it didn't work" - when a better answer might be "the following error message did appear". I won't go into the techy details...
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bnt what, me worry?, Fri 2 Jan 2004, 17:10,
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