A divergence from topic? Oh my!
I've just moved house, and the council answered the phone within 5 rings, set up my Direct Debit to pay my council tax within 15 minutes and sent me a pack of (albeit useless) information about the borough the next day.

BT, on the other hand... *deep breath*

I moved in on the 1st of the month. As a borderline addicted-to-the-net chap, I immediately sought broadband joy. To find a lack of phone line. Not, I must emphasise, a lack of a physical cable, but a lack of a record of connection. Fine, say I, reconnect this phone line post haste, but since I'm paying to have a new line installed, can I get a new master socket and a couple of extensions in, y'know, positions that might be useful to me?

I got a visit from an engineer on Friday 13th. This was the first available appointment (yes, that is a fortnight). He inspected my (pre-existing) master socket, said hmm, reconnected the wires in the green box on the street and left. No extensions or moves on his job sheet apparently - insert jobsworth comment here to forestall detail.

Despite providing my Direct Debit details on the 1st, I got a "final, last, fuck you, you bastard, I'm going to cut you off" bill on the 21st. Yes, 5 working days since the line was installed. For £162. Can I get through to customer service? Can I fuck.

BASTARDS. FUCK YOUR MONOPOLY, FUCK YOUR PROFITS, AND MAY GRIZZLY BEARS FUCK YOUR CHILDREN.

Yours,

Less-than-happy of Lytham

No, there is no other option. No cable. Just BT. Click "I agree" to tell BT that they are a useless shower of cunts, or to tell me I need a length apology. Your message is important to me, and will be answered as soon as possible.
(TheMole, Fri 27 Jul 2007, 1:30, Reply)