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This is a question Customers from Hell

The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.

Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)

(, Thu 4 Sep 2008, 16:42)
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Wrong, they are always wrong
When I worked for Waterstones I was once asked for any "local history books on Ire-Land" by this female,middle aged north american tourist.

"We dont have any" I replied

"Why not?"

"This is Edinburgh, not Ireland"

"I didn't say Island. I said Ire-land"

I counted to 10 in my head and then continued "I know, however you may find something in the European history section on the first floor" I said pointing to the escalator.

"You mean the 2nd floor?"

"Upstairs" I say with the falsest smile I could muster.

Ignorant bastards like that shouldn't be allowed to leave their country.

They say the Customer is always right but...
(, Fri 5 Sep 2008, 21:03, 1 reply)
Argh.
Well done on restraining yourself!
(, Fri 5 Sep 2008, 22:45, closed)

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