Customers from Hell
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
The customer is always right. And yet, as 'listentomyopinion' writes, this is utter bollocks.
Tell us of the customers who were wrong, wrong, wrong but you still had to smile at (if only to take their money.)
( , Thu 4 Sep 2008, 16:42)
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Another old dear called into the department....
...demanding her husband's username and password for his e-mails.
"I'm very sorry about that," says we, "it's against the Data Protection Act."
"YOU WHAT???!?!?!? I WANT THOSE DETAILS NOW!!!!"
"As previously stated, we cannot give these out unless we speak to your husband first. Is he available?"
"HE'S NOT, HE IS BACK IN THE HOUSE OF COMMONS."
"Really, what's he doing there?"
"If you must know he's the deputy leader of the Lib Dems." - This was a few years back, so it could've been quite a few people, feck knows which one though, I can't remember last Thursday properly let alone a few years back.
"Well unfortunately he will need to contact us so we can comply to the Data Protection Act sorry."
I remember her responce to this comment.
"MY HUSBAND WRITES THE LAWS!!!!!" Jumped up bitch.
"Really? Well I guess he would like to lead by example and not break them, as do you madam."
"I WANT YOUR MANAGER ON THE PHONE!!!!"
"Certainly madam. I'm sure he will advise you of the law on this and how we cannot break it for you. 1 second please..."
She kept him on the phone for 20 or so minutes and she got absolutely nowhere with her ranting. Oh well.
( , Mon 8 Sep 2008, 18:27, 2 replies)
...demanding her husband's username and password for his e-mails.
"I'm very sorry about that," says we, "it's against the Data Protection Act."
"YOU WHAT???!?!?!? I WANT THOSE DETAILS NOW!!!!"
"As previously stated, we cannot give these out unless we speak to your husband first. Is he available?"
"HE'S NOT, HE IS BACK IN THE HOUSE OF COMMONS."
"Really, what's he doing there?"
"If you must know he's the deputy leader of the Lib Dems." - This was a few years back, so it could've been quite a few people, feck knows which one though, I can't remember last Thursday properly let alone a few years back.
"Well unfortunately he will need to contact us so we can comply to the Data Protection Act sorry."
I remember her responce to this comment.
"MY HUSBAND WRITES THE LAWS!!!!!" Jumped up bitch.
"Really? Well I guess he would like to lead by example and not break them, as do you madam."
"I WANT YOUR MANAGER ON THE PHONE!!!!"
"Certainly madam. I'm sure he will advise you of the law on this and how we cannot break it for you. 1 second please..."
She kept him on the phone for 20 or so minutes and she got absolutely nowhere with her ranting. Oh well.
( , Mon 8 Sep 2008, 18:27, 2 replies)
too late, but
"MY HUSBAND WRITES THE LAWS!!!!!"
"oh...sorry, I thought you said the Liberal Democrats."
( , Mon 8 Sep 2008, 18:39, closed)
"MY HUSBAND WRITES THE LAWS!!!!!"
"oh...sorry, I thought you said the Liberal Democrats."
( , Mon 8 Sep 2008, 18:39, closed)
^^lol, this
I thought all they did at the Houses of Commons was run the bar.
( , Mon 8 Sep 2008, 18:46, closed)
I thought all they did at the Houses of Commons was run the bar.
( , Mon 8 Sep 2008, 18:46, closed)
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