IT SupportOur IT support guy has been in the job since 1979, and never misses an opportunity to pick up a mouse and say "Hello computer" into it, Star Trek-style. Tell us your tales from the IT support cupboard, either from within or without.
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Scaryduck LIKES EGG, Thu 24 Sep 2009, 12:45)
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"But it wasn't doing that before!"It frequently happens that you'll get a frantic cry for computer help, but turn up on the spot to find that the problem has magically gone away.
"But it wasn't working before!" is the usual plaintive cry from the user. "Look - " and they try again, and once more everything works fine. "It didn't do that before! Honest!"
To amuse them out of the disappointment of failing to find a problem - because users love to catch you out - I'd explain this in terms of Faith Computer Healing. To demonstrate the process I'd hold my hands over the once ailing computer and intone "Oh foul spirits that have broken this PC BEGONE". Bless 'em, they'd laugh every time.
I had to stop doing that when I caught the resident Christian giving me suspicious looks. Didn't want to end up burned at the stake or anything.
(, Mon 28 Sep 2009, 10:12, 1 reply)
Too bad ...A ton of my computer problems seem to resolve themselves like this ... either that or I manage to figure out what was wrong right as the person comes up.
(, Mon 28 Sep 2009, 11:52, closed)
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