Scripted telephone calls
I don't appreciate cold calls in any case but the ones I really loathe are those that are scripted so as not to permit any thinking or input on the part of the caller.

*Ring Ring*
Me: Hello - Ugi here.
Them: Hello. May I speak to Mr Ugi.
Me:..... Er. Yes. That's me.
Them: I'm calling from O-Talk I'd like to ask you a few questions about your broadband usage.
Me: We have a business BB account are you really able to offer that?
Them: I'm calling from O-Talk I'd like to ask you a few questions about your broadband usage.
Me: You said that. It's just that if you don't do a business account like everyone else who ever calls then we're both wasting our time.
Them: I'm calling from O-Talk I'd like to ask you a few questions about your broadband usage.
Me:........
Them: I'm calling from O-Talk I'd like to ask you a few questions about your broadband usage.

Brrrrrrrr.....


Me: Grrrrrrr.
( Ugi , it's a game of give and cake, Thu 31 Mar 2011, 15:19, 3 replies)

^This
The script's not the problem; the phone monkey is. If they're intelligent enough (and/or they speak English well enough) they'll realise that you've asked them a question that requires them to depart from their standard linear approach and actually talk to you like a human being. Doesn't happen very often, though.
( .Yeti. El amor en los tiempos del cólera, Thu 31 Mar 2011, 16:21, closed)

This may be true.
but I am yet to be called by one who was scripted but remained in any way sentient.
( Ugi , it's a game of give and cake, Thu 31 Mar 2011, 16:27, closed)

This is the way to go (GC but funny)
www.youtube.com/watch?v=mkdoogjic4I
(tootired Is searching for a funny sig, nothing good so far, Fri 1 Apr 2011, 15:16, closed)