Oldies vs Computers
As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
( , Fri 22 Sep 2006, 13:58)
As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
( , Fri 22 Sep 2006, 13:58)
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I agree.
This QOTW is going to get really pants really quickly.
I'm going to change it to.....tell us about your experiences with the condescending prats in your IT "support" department. Not much better but i feel like ranting.
IT: Hi chesty this is grzoogrutzt I'm calling about ticket #xxz905556ptsqueak. Is your computer switched on chesty?
Me: yeees.
IT: Is the network cable plugged in chesty?
Me: yeees.
IT: Are you sure chesty?
Me: YES!
IT: So what's the problem chesty?
Me: I can't change my print settings.
IT: Do you get an error message chesty?
Me: Yes, i attached the screenshot to the ticket i just opened
IT: Oh. Yes. Well chesty i dunno what that means chesty, i'll close this ticket and open another ticket and call you back.
Me: Oh thank you so much. You've been a great help.
( , Fri 22 Sep 2006, 14:39, Reply)
This QOTW is going to get really pants really quickly.
I'm going to change it to.....tell us about your experiences with the condescending prats in your IT "support" department. Not much better but i feel like ranting.
IT: Hi chesty this is grzoogrutzt I'm calling about ticket #xxz905556ptsqueak. Is your computer switched on chesty?
Me: yeees.
IT: Is the network cable plugged in chesty?
Me: yeees.
IT: Are you sure chesty?
Me: YES!
IT: So what's the problem chesty?
Me: I can't change my print settings.
IT: Do you get an error message chesty?
Me: Yes, i attached the screenshot to the ticket i just opened
IT: Oh. Yes. Well chesty i dunno what that means chesty, i'll close this ticket and open another ticket and call you back.
Me: Oh thank you so much. You've been a great help.
( , Fri 22 Sep 2006, 14:39, Reply)
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