Oldies vs Computers
As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
( , Fri 22 Sep 2006, 13:58)
As someone who is "good with computers" I get a lot of calls from people who've got problems. Some of them even have problems with their computers.
Back many years ago working for a telecoms company, I was called to a senior secretary who "had put a disk into the drive and couldn't get it out". She had one of the first Mac II machines with two drive slots. But only one drive.
Opening up the case revealed stacks of floppy disks that she'd been posting through the hole in the case for weeks. She'd only decided there was a problem when her boss wanted one of them back...
( , Fri 22 Sep 2006, 13:58)
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Oldies Vs IT helpdesk...
I work on the IT Help Desk for a large university and with it being freshers week at the moment we are frustratingly busy answering the same bloody questions from the new students who haven't read the instructions we've given them. So you can imagine I was quite surprised to get a call from a fairly old gentleman who starts his conversation with something along the lines of...
Him "Hello I'm ringing about my elderly father, he's 95 and at first he had planned to be buried, then he decided that he wanted to be cremated..."
Me (alarmed) "Do you realise you've called the IT Help Desk at Blah University?"
Him "Yes."
Me "Um... Ok... How can we help?"
Him "Well, he wants to change his will to donate his body to the University Medical School and I was wondering if there are any health restrictions on this..."
Phew! My mental image had been of him standing next to a dead body contemplating whether to bury, burn or (Psycho style) wear his old pops wrinkled cadaver. I gave him the medical school number and bade him farewell.
It was my favourite call of the day, although I'm still not sure why he rang an IT support number...
(Length one. Relevancy nil.)
( , Fri 22 Sep 2006, 16:17, Reply)
I work on the IT Help Desk for a large university and with it being freshers week at the moment we are frustratingly busy answering the same bloody questions from the new students who haven't read the instructions we've given them. So you can imagine I was quite surprised to get a call from a fairly old gentleman who starts his conversation with something along the lines of...
Him "Hello I'm ringing about my elderly father, he's 95 and at first he had planned to be buried, then he decided that he wanted to be cremated..."
Me (alarmed) "Do you realise you've called the IT Help Desk at Blah University?"
Him "Yes."
Me "Um... Ok... How can we help?"
Him "Well, he wants to change his will to donate his body to the University Medical School and I was wondering if there are any health restrictions on this..."
Phew! My mental image had been of him standing next to a dead body contemplating whether to bury, burn or (Psycho style) wear his old pops wrinkled cadaver. I gave him the medical school number and bade him farewell.
It was my favourite call of the day, although I'm still not sure why he rang an IT support number...
(Length one. Relevancy nil.)
( , Fri 22 Sep 2006, 16:17, Reply)
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